You see it always pays to test and test again or this will happen!!!! Do you think the tester still works for them?
http://news.bbc.co.uk/1/hi/business/6574767.stm
The maker of the Blackberry wireless e-mail device says an insufficiently tested software upgrade was the cause of this week’s network failure.
Blackberry’s US and North American users lost their service on Tuesday and Wednesday as a result of the problem.
Research In Motion (RIM) said it was now looking to improve its testing and recovery processes to prevent such an outage happening again.