KB15155: Out Of Office text is not synchronized to Microsoft Exchange 2007 when updated from the BlackBerry smartphone

So at last RIM confirm they have a problem! .. Rumour control has the fix scheduled for BES 5.0 … god knows when that will hit the streets!.

So esentially you when you migrate a Blackberry user to Exchange 2007 they shouldn’t set an OoO from the BES device!?


Source: http://www.blackberry.com/btsc/article/458/KB15155_f.SAL_Public.html

Environment
BlackBerry® Enterprise Server software version 4.1 Service Pack 4 (4.1.4) for Microsoft® Exchange
BlackBerry smartphone
Microsoft® Exchange 2007
SDR145355

Problem
BlackBerry smartphone users with a Microsoft Exchange 2007 mailbox are unable to update Out Of Office text from their BlackBerry smartphones.

Cause
Microsoft Exchange 2007 provides the ability to set Out Of Office text for internal and external email messages. When internal Out Of Office text is set in Microsoft® Outlook® 2007, the Out Of Office text is updated on the BlackBerry smartphone. When setting or updating Out Of Office text on the BlackBerry smartphone, the internal Out Of Office text in Microsoft Outlook 2007 is not updated.

Resolution
This is a previously reported issue that has been escalated internally to our development team. No resolution time frame is currently available.

Workaround
Set or update Out Of Office text in Microsoft Outlook 2007 or using Microsoft® Outlook® Web Access 2007.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: