Exchange 2003 Support Lifecycle

Ohh, check it out .. Mainstream Support Retired: 14/04/2009 TODAY!

http://support.microsoft.com/lifecycle/Default.aspx?p1=1773

As for Exchange Server 2003 Service Pack 2 .. Support ends 12 months after the next service pack releases or at the end of the product’s support lifecycle, whichever comes first .. that is today then!

So Exchange 2003 now goes in to extended support until 08/04/2014

3. What is the difference between Mainstream Support, Extended Support, and online self-help support? (http://support.microsoft.com/gp/lifepolicy)

Support provided

Mainstream Support phase

Extended Support phase

Paid support (per-incident, per hour, and others)

X

X

Security update support

X

X

Non-security hotfix support

No-charge incident support

Warranty claims

Design changes and feature requests

X

X

X

X

Requires extended hotfix agreement, purchased within 90 days of mainstream support ending.

Product-specific information that is available by using the online Microsoft Knowledge Base

X

X

Product-specific information that is available by using the Support site at Microsoft Help and Support to find answers to technical questions

X

X

Note A hotfix is a modification to the commercially available Microsoft product software code to address specific critical problems.

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