#BlackBerry Enterprise Transporter helps make user migration a breeze

Interesting read if you didn’t know

http://www.blackberry.com/newsletters/technicalsupport/solve/2012_03/2012_03_a01.shtml?version=premier&RMID=B2B_201203_Solve_Newsletter&RRID=4B8E2731E77565B2E10000000A50143D

The new BlackBerry® Enterprise Transporter is designed to make BlackBerry smartphone user migration easier, and is an integral part of BlackBerry® Enterprise Server software version 5.0. This article tells you more about the benefits of the BlackBerry Enterprise Transporter and how this enhanced migration tool works.

As your organization grows, BlackBerry smartphone users may be spread across multiple locations. In turn, administration can become a little more challenging. The BlackBerry Enterprise Transporter may help by allowing you to transfer multiple BlackBerry smartphone user accounts from one BlackBerry® Domain to another with little to no impact on, or action required by, your BlackBerry smartphone users – all through one, centralized console.

When to use it

The BlackBerry Enterprise Transporter is designed to allow organizations to migrate BlackBerry smartphone users to the new BlackBerry Enterprise Server v5.0, rather than updating their live environment. This user migration tool can be accessed using either Windows® Explorer or the command prompt window.

You will find the BlackBerry Enterprise Transporter useful when you are migrating BlackBerry smartphone users from:

1 An earlier BlackBerry Enterprise Server software version to BlackBerry Enterprise Server v5.0

2 A production BlackBerry Domain to a test domain and then back again

3 A BlackBerry Enterprise Server v4.x to an empty BlackBerry Enterprise Server v4.x with a new BlackBerry Configuration Database.

Note: The BlackBerry Enterprise Transporter is not recommended for moving BlackBerry smartphone users from a production instance of BlackBerry Enterprise Server v4.x to another production instance of BlackBerry Enterprise Server v4.x Note: Before running the BlackBerry Enterprise Transporter, you must install the BlackBerry User Administration Service.

Using the BlackBerry Enterprise Transporter

There are two methods of migration using the BlackBerry Enterprise Transporter: Live Mode and Bulk Mode. Live Mode is designed to allow you to move BlackBerry smartphone users between two active BlackBerry Enterprise Server instances. Bulk Mode requires the source BlackBerry Enterprise Server instance to be shut down. Generally, administrators prefer to use Live Mode so that they can try to minimize downtime for their BlackBerry smartphone users.

The following steps describe using the Live Mode migration method – the more commonly used method to move one or more BlackBerry smartphone users from an instance of BlackBerry Enterprise Server v4.1.x to a separate BlackBerry Enterprise Server v5.0 instance.

Moving BlackBerry smartphone users to a separate BlackBerry Enterprise Server v5.0

1) Find the UserMigrationTool.exe From the command prompt window, navigate to UserMigrationTool.exe or double-click the UserMigrationTool.exe file to open the BlackBerry Enterprise Transporter.

2) Create a manifest file Under the Configuration tab click the "New" button to create a manifest file. (You can also create your own manifest file using an XML editor)

3) Save the manifest file Click "Save" after you select the name for your manifest file. The manifest file contains information about the BlackBerry Domain instances, default settings, and email addresses that the BlackBerry Enterprise Transporter requires to run the migration process.

4) Configure source database and test connection In the BlackBerry Enterprise Transporter, under the Configuration tab, click "Configuration" under Source Domain. The information you enter here is added to the manifest file created earlier. Click "Test Connection" to validate the connection with the Microsoft® SQL Server® you entered, and then click "Ok".

5) Configure destination database In the BlackBerry Enterprise Transporter, under the Configuration tab, click "Configuration" under Destination Domain. The information you enter here is added to the manifest file created earlier. Click "Test Connection" to validate the connection with the Microsoft SQL Server you entered, and then click "Ok".

6) Configure User Manifest In the BlackBerry Enterprise Transporter, under the Configuration tab, click "Details". Select the destination BlackBerry Enterprise Server name, group name, IT policy, and software configuration. Once you have selected all your options, click the "Find Users" button.

7) Options for Finding BlackBerry smartphone users Select one of three options to search for the BlackBerry smartphone users you want to migrate. Search for BlackBerry smartphone users at the BlackBerry Domain, BlackBerry Enterprise Server, or Enterprise group level. Select the search option you want to use, click "Find". BlackBerry smartphone users are listed under the Users list. Select the BlackBerry smartphone users you want to add, and click the "Add" button. The BlackBerry smartphone users you select appear in the Select Users column. Click "Done" when you have selected all of the BlackBerry smartphone users.

8) View the BlackBerry smartphone users you’ve selected The BlackBerry smartphone users you selected are listed in the User Manifest Configuration screen. Click "Done".

9) View migration information Click the Preview button to view your migration information so far. When a migration preview is successful, you will see a green check mark. If a migration preview fails, you will see a red X.

10) Almost Done! Begin migrating BlackBerry smartphone users Click "Migrate". The Console tab shows you a step-by-step log file that details what the BlackBerry Enterprise Transporter is doing. This information is also written to the log file that is created in the same location as the UserMigrationTool.exe.

There are three configuration options available:

• Turbo Mode – Skips confirmation of IT administration commands

• Trigger Slow Synchronization (SlowSync) – Starts the wireless synchronization of organizer data when the migration process is complete

• Ignore Warnings – Skips validation warnings

11) You’re done! When the migration is complete, you will see a Migration window and a confirmation message.

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