System Center Operations Manager 2007 R2 Documentation

Documentation updated to 1.0 (Date Published: 6/25/2009)


The Operations Manager 2007 R2 technical documentation helps you plan, deploy, operate, and maintain Operations Manager 2007 R2. For information about the specific guides available in the library, see

  • Linked.Reporting.MP.xml [8 KB]
  • OM2007_AuthGuideXplat.exe [117 KB]
  • OM2007_ReportAuthoringGuide.docx [238 KB]
  • OM2007R2_CrossPlatformMPAuthoringGuide.docx [107 KB]
  • OM2007R2_DeploymentGuide.docx [398 KB]
  • OM2007R2_DesignGuide.docx [104 KB]
  • OM2007R2_MPAuthoringGuide.docx [1004 KB]
  • OM2007R2_MPModuleReference.docx [263 KB]
  • OM2007R2_OperationsAdministratorsGuide.docx [243 KB]
  • OM2007R2_OperationsUsersGuide.docx [307 KB]
  • OM2007R2_SecurityGuide.docx [173 KB]
  • OM2007R2_UpgradeGuide.docx [135 KB]

Service Level Dashboard 2.0 for System Center Operations Manager 2007 R2

Sweet ..


The Service Level Dashboard Management Pack 2.0 for System Center Operations Manager 2007 R2 assists you in tracking, managing, and reporting on your line-of-business (LOB) application service levels. It displays a list of applications and their performance and availability against service level goals

118 800: UK Mobile phone directory


The concept of the directory enquiry (DQ) service is set to be brought into the mobile age with the announcement that 118 800 – the UK’s first and only service with the ability to connect individuals to millions of mobile numbers – is to launch nationwide 18th June.

In a first for the industry, anyone in the UK will now be able to connect directly to the people they want – when they want to – by accessing 118 800 either by phone or online at and connecting via the service’s simple and easy to use interface.

The launch of the service is set to come as major news to people in the UK who need a directory enquiry service with mobile numbers which caters for modern, mobile lifestyles and grants the ability to ‘get hold of people now’ whilst respecting their privacy.

Research shows nearly two thirds of people are in favour of using a DQ service which contains mobile listings as opposed to without, on the premise that the service would not give out the number.

ALL UK mobile phone numbers, including those belonging to children, will be open to cold calling. If you would like to have your mobile phone number listed as ex-Directory (i.e. not included in the Directory) please use the link below. It takes just a few seconds.

Microsoft Exchange Server – Training Portal

Funky baby, check out this stuff, training for Exchange 2007 and 2010!

…  Take advantage of new Microsoft Exchange Server 2010 training resources and become an expert on Microsoft Exchange Server 2010. Exchange Server 2010 is the first server in a new generation of Microsoft server technology that is built from the ground up to work on-premises and as an online service. It helps you simplify administration, protect communications, and meet user demand for greater business mobility

The new suite of Exchange Server 2010 training resources is designed to differentiate technology skills and job-role skills clearly, cover skills relevant to today’s real-world IT functions, and streamline certification with simplified, specific learning roadmaps.

Hands on Lab: What’s new in Microsoft Exchange Server 2010
This lab provides an opportunity for experienced Exchange administrators to configure and validate some of the new features in Exchange Server 2010. It also provides a brief exposure to some of the most important new features and new administration tools in Exchange Server 2010.

First Look: What’s New in Microsoft Exchange Server 2010
This clinic describes some of the significant enhancements provided in Exchange Server 2010. It provides an overall description of the most important design priorities for Exchange 2010, additional details on the enhancements that the users and administrators will experience. This clinic also provides an overview of the process for upgrading from previous versions of Exchange Server to Exchange Server 2010.

High Availability and Storage in Microsoft Exchange Server 2010
For most organizations, flexible and cost-effective communication tools are important factors for meeting goals such as high availability and enhanced database recovery. Microsoft Exchange Server 2010 helps organizations achieve these goals with a simplified, unified framework that helps them lower their costs and enhance business productivity. This Learning Snack explains how mailbox availability is achieved in Exchange server 2010 and how the new and improved database recovery and storage features

Clinic 6901: Exchange Server 2010 in an Enterprise
This one-hour clinic describes Exchange Server 2010 features that are useful in an enterprise. It covers features such mailbox server configurations, unified messaging, and high availability.

Clinic 6900: Introduction to Exchange Server 2010
This one-hour clinic describes Exchange Server 2010 features, deployment scenarios, and development platform options. It also contains descriptions of tools used for managing Exchange Server 2010.

Collection 6899: Exploring Features of Exchange Server 2010
This two-hour collection provides you with an overview of the new features in Exchange Server 2010. It also describes the enhancements made over Exchange Server 2007

Moving from VMWare Server to Hyper-V

How hard do you think this would be?  well damm hard in fact.  So here is the deal.  I have a Mac Pro running Windows 2008 and VMWare Server.  I had an issue with my graphics card, so I moved my VMWare stuff to Tosh Laptop.

So my graphics card is now okay and I removed VMWare and installed Hyper-V.  My plan was to migrate this Blog (win2k3), two DC’s (both win2k3, one 64 bit) and Exchange 2007 (win2k3 64 bit)

The basic principals are:

  1. Remove VMWare Tools
  2. Convert the VMWare VMDK file to VHD format using Vmdk2Vhd (
  3. Start it up in Hyper-V

Easy hey … yeah right.  The Blog moved over with no problems, but the DC’s converted, but then cycled Blue Screens. with 0×0000007B – “Inaccessible Boot Device” error. It appears that this is because my VM’s used iSCSI and had no Primary IDE Channel, while Hyper-V assumed that my converted disk was IDE and located on the Primary IDE Channel. DOH!.  So after a lot of googling I found a solution.

  1. Add a new IDE disk drive of any size to your VM.  Make sure that you select “Adapter: IDE 0 Device: 0” under “Virtual Device Node” while creating the new disk
  2. Boot up the VM and check that the new drive is available and that in device manager you can see a primary IDE channel
  3. Power off the VM and convert the disks (excluding the one you added above) using Vmdk2Vhd.

So now my VM’s could boot and windows would start.  Now for the next problem.  As I converted the Domain Controllers something funky was happening.  When I tried to install the Integration Services it would barf with a”System-Level Error Occurred While Verifying Trust“.  The NIC wasn’t discovered, so I was thinking crl, but none of the magic I tried before would work. 

That’s when I found the good ole Legacy Network Adapter.  So I Shut down the vm, added the legacy nic and started it back up.  Now the 32bit was sweet and the drivers installed and I could install the Integration Service.  But I couldn’t find the 64bit drivers anywhere. So more googling and I found a post that said “On a healthy Windows Vista Machine (x64 or x86, I tested on Vista SP1 x86), navigate to %windir%system32driverstoreFileRepository, and copy the directory named dc21x4vm.inf_7d8c6569 to a CD (be sure to include hidden files – 4 files total), or other media that you can access from the x64 VM. Then use Device Manager to update the NIC driver in the VM.

As it goes I had a 64bit machine and created and ISO with the drivers in, installed them and the NIC worked and managed to install Integration Services. So .. the full steps are:

  1. Take note of the server’s IP configuration! Very important as you will loose it
  2. Remove VMWare Tools
  3. Check to see if the VM has a Primary IDE Channel
  4. Shut VM down
    1. If no Primary IDE Channel add a new IDE disk drive of any size to your VM.  Make sure that you select “Adapter: IDE 0 Device: 0” under “Virtual Device Node” while creating the new disk
    2. Boot up the VM and check that the new drive is available and that in device manager you can see a primary IDE channel
    3. Power off the VM
  5. Convert the VMWare VMDK file to VHD format using Vmdk2Vhd (
  6. Create a new VM on Hyper-V and attach the converted disks.
  7. Power up in Hyper-V
    1. If the server cycles a Blue Screen, check above (Primary IDE Channel)
  8. Install Integration Services
    1. If it fails with a “System-Level Error Occurred While Verifying Trust“. ,shut the VM down, add a Legacy Network Adapter and restart
    2. If the NIC driver is not automagically found get hold of %windir%system32driverstoreFileRepositorydc21x4vm*, create an ISO and install the drivers.
    3. Try Installing Integration Services again
    4. Remember to remove the Legacy Network Adapter once the Integration Services are working correctly
  9. Reboot
  10. Done all should be okay.  You will need to reconfigure the Network IP’s but that is it

And finally .. thanks to these two links for pointing me in the right direction:

Phew, glad that is over!

A Month in Exchange: June 2009

June already and the weather is sweet in the UK.  So lets get on with this … bit of a delay in posting as kbalertz was down :-(

#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#* Microsoft Exchange … In Blog Posts and News for May 2009ish

#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#* New Downloads available in May 2009

Microsoft Exchange Server 2010 Beta Language Pack Bundle
This download contains the most recently updated language packs for Exchange Server 2010 Beta. The language bundle includes all packs for all supported languages.

Infrastructure Planning and Design
The Infrastructure Planning and Design (IPD) guides are the next version of Windows Server System Reference Architecture. The guides in this series help clarify and streamline design processes for Microsoft infrastructure technologies, with each guide addressing a unique infrastructure technology or scenario.

Microsoft Exchange Server 2007 Service Pack 1 Help
The Exchange Server 2007 SP1 Help can help you in the day-to-day administration of Exchange. Use this information to guide you through Exchange Server 2007 SP1 features, tasks, and administration procedures.

EMEA case study resources
Word and PowerPoint for GCRP programme

Microsoft Exchange Hosted Services Directory Synchronization Tool 8.1
The Directory Synchronization Tool (DST) helps you keep your on-site Active Directory directory service and Microsoft Exchange Server environment synchronized with your Exchange Hosted Filtering, Exchange Hosted Archive, and Exchange Hosted Continuity services .

#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#* New On-Demand Web Content in May 2009

Configuring and Using Microsoft Exchange Server 2007 SP1 Unified Messaging Virtual Lab
After completing this lab, you will be better able to create and assign a Unified Messaging Dial Plan, enable Users for Unified Messaging, run the Exchucutil.ps1 powershell script, run the OCS UM Integration tool, and use the Unified Communications features.

#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#* Webcasts of interest showing at a desktop near you in June 2009

Monday, June 01, 2009: TechNet Webcast: Exchange 2010 High Availability (Level 300) 
Welcome to the future!  The future of Exchange high availability, that is.  In this webcast, we reveal the changes and improvements to the built-in high availability platform in Exchange Server 2010.  Exchange 2010 includes a unified framework for high availability and disaster recovery that is quick to deploy and easy to manage. Learn about all of the new features in Exchange 2010 that make it the most resilient, highly available version of Exchange ever.

Wednesday, June 03, 2009: TechNet Webcast: Exchange 2010 Overview (Level 200)
This webcast will introduce you to Exchange Server 2010, reviewing the major areas of investment for this release and highlighting marquee features.

Wednesday, June 03, 2009: MSDN Webcast: geekSpeak: Touch-based Computing with Brad Cunningham (Level 200)
In this episode of geekSpeak, get acquainted with the tools and techniques for building touch-based interfaces for your applications. Industry expert Brad Cunningham walks you through the basics of the various hardware and software aspects of development, the gestures typically used, and more

Monday, June 08, 2009: TechNet Webcast: Exchange 2010 Management Tools (Level 300) 
Exchange 2010 includes new capabilities that make the operation of your Exchange environment more efficient.   Learn how we’ve made the Exchange Management Console more powerful, extended the reach of PowerShell, and made it easier to delegate management tasks.

Tuesday, June 09, 2009: TechNet Webcast: Microsoft Exchange Hosted Filtering is now Forefront Online Security for Exchange (Level 200)
As of April 1, 2009 Microsoft Exchange Hosted Filtering is now Forefront Online Security for Exchange.  Forefront Online Security for Exchange consists of layered technologies to actively help protect businesses’ inbound and outbound e-mail from spam, viruses, phishing scams, and e-mail policy violations.  This session will touch on the integration of Forefront Online Security for Exchange with Forefront Security for Exchange Server for a hybrid hosted and on-premise spam protection and highlight our new partnership with Cloudmark™.  Learn about Forefront Online Security for Exchange and how it will integrate with the Microsoft Forefront integrated security suite codenamed “Stirling”.

Wednesday, June 10, 2009: TechNet Webcast: Exchange 2010 Archiving and Retention (Level 300)
This webcast will introduce new ways to address archiving and retention with Exchange Server 2010.

Wednesday, June 10, 2009: TechNet Webcast: How to Manage Microsoft System Center Data Protection Manager 2007 in Large Enterprises (Level 300) 
Many companies manage significant deployments of System Center Data Protection Manager (DPM) 2007 using its own management console, the DPM PowerShell command language, or the newly released Operations Manager 2007 management pack.  During this webcast, we’ll provide some high level information on each of these.  But large enterprises often require centralized management and reporting for multiple backup platforms, not only for multiple DPM servers, but across backup solutions from various vendors.  To facilitate that, Microsoft has partnered with Bocada, which offers centralized data protection management functionality across multiple protection products.  In this webcast, we’ll take a look at the centralized console for DPM 2007 that Bocada has created, as well as look at the seamlessly integrated monitoring of DPM and non-DPM backups within the Bocada solution.

Monday, June 15, 2009: TechNet Webcast: Exchange 2010 Outlook Web Access (Level 200) 
Exchange 2010 brings new features and functionality to Outlook Web Access. See product demonstrations of the latest capabilities and understand how browser-based communication and collaboration gets better than ever in Exchange 2010.

Wednesday, June 17, 2009: TechNet Webcast: Exchange 2010 Architecture (Level 300) 
This webcast describes the overall architecture of Exchange 2010 and key considerations for the scalability and performance of each server role. This webcast will provide the background and framework for the other Exchange 2010 webcasts, serving as a bridge between the overview session and drill-downs in each product area. This session is a recommended pre-requisite for the Exchange 2010 deployment and migration webcast.

Monday, June 22, 2009: TechNet Webcast: Federation in Exchange 2010 (Level 300)
Federation is a key part of the architecture of Exchange 2010, powering new organization-to-organization sharing scenarios.  Learn how federation enhances the capabilities of Exchange 2010 and enables advanced coexistence between Exchange Server and Exchange Online.

Wednesday, June 24, 2009: TechNet Webcast: Exchange 2010 Voice Mail enabled by Unified Messaging (Level 300)
Exchange 2010 Unified Messaging is Microsoft’s second generation unified messaging and voice mail solution. In this webcast, learn about the features, benefits, and architecture of  Unified Messaging in Exchange 2010.

Monday, June 29, 2009: TechNet Webcast: Exchange 2010 Information Protection and Control (Level 300)
This webcast will introduce you to new ways to address information protection and control with Exchange Server 2010. A discussion of the use of encryption and rights management in parallel with Exchange will be included as well as an introduction to new functionality in Exchange that supports information protection scenarios.

Wednesday, July 01, 2009: TechNet Webcast: Exchange 2010 Transition and Deployment (Level 300)
In this session we will cover the migration planning and deployment path to move an organization from Exchange 2003 or Exchange 2007 to Exchange 2010.

#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#* Technical White Papers for Exchange Server 2007

Nothing New

#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#* Technical White Papers for Exchange Server 2010

Exchange Management Shell in Exchange 2010
Topic Last Modified: 2009-04-29
The Exchange Management Shell is a powerful command-line management interface,
built on Windows PowerShell v2, which enables you to administer every part of Microsoft Exchange Server 2010. You can be an administrator who needs to perform day-to-day management of your mailboxes, or you can be a developer who needs to automate administration using a custom line of business application. Either way, the Shell enables you to do more, faster.

#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#* Exchange 2007 Documentation Updates

Back to normal .. nothing

#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#* New KBs in February 2009
New means they appear in KB as Revision 1.0! 
Exchange 5.5:
Exchange 2000:
Exchange 2003:
Exchange 2007:
Forefront For Exchange:

May 28, 2009
971878 Steps to enable Exchange 2007 store tracing for calendar issues

May 27, 2009
971713 A failover procedure in Exchange 2007 CCR and SCR clusters does not finish when you run commands to perform a recovery operation on an Exchange Server 2007 SP1-based server

May 19, 2009
967109 A delegate cannot accept a meeting request for an online meeting in an Exchange Server 2007 environment
954639 Exchange Information Store service stops responding intermittently on an Exchange 2007 server
960367 Error message when you run the Export-Mailbox command on a folder that has more than 5000 items in Exchange 2007: “-1056749164”
959990 An error occurs when you try to update a recurring appointment by using an Outlook client that is connected to an Exchange 2007 server
968012 Description of Update Rollup 8 for Exchange Server 2007 Service Pack 1
966535 Duplicate messages are sent to an external recipient if the recipient is included in multiple distribution lists in an Exchange Server 2007 environment
960495 The Information Store service crashes continuously on an Exchange Server 2007 server
957640 The “test-*” command fails when you run it on a site that contains only CAS roles in an Exchange 2007 environment
967255 Only the tracing information of the last user is logged when you configure Exchange Server 2007 to trace multiple users at the same time
962235 The date and time information for a “Follow Up” flag is missing if an Exchange 2007 user sends a message to an external recipient
968352 The W3wp.exe process crashes when you use the Italian version of the spelling checker on a message in Outlook Web Access in Exchange 2007
968673 The EdgeTransport.exe file of Exchange 2007 servers crashes continuously and Event ID 10003 and Event ID 5000 occur
961693 Japanese (1 byte Kana) characters in the subject and display name are corrupted when you try to reply or forward task requests or calendar items in Outlook client
958239 Exchange Server 2007 does not generate an event log message for public folder replication messages even though a property validation exception is thrown and the replications do not occur
959861 Some clients cannot connect to back-end Exchange Server 2003 IMAP servers after Exchange 2007 Service Pack 1 RU2 is applied
959510 A meeting request that is sent from OWA causes a “553 5.0.0 Message-Id header line format error” NDR message in an Exchange Server 2007 environment
960703 Extended characters are replaced by question marks when you send an e-mail message that contains extended ASCII characters by using an IMAP4 client in Exchange 2007 967038 Many log entries are generated in Exchange Server 2007 if you turn on the Exchange log to audit the logons that do not use the primary account for shared resource mailboxes
958938 The importance attribute of a message is lost when an Exchange 2007 user accesses a high-importance message or a low-importance message from Exchange Server 2007 by using a non-Outlook POP3 client or IMAP4 client
960633 The Microsoft Exchange Information Store service crashes on an Exchange Server 2007 that has the mailbox server role installed
960178 You receive an NDR when you send an e-mail using OWA Premium and the ANR cache if the Exchange organization name has more than one space
958881 All HTML content in attachment files of messages is run through an HTML filter when you open or save the attachment by using Outlook Web Access (OWA)
960869 A queue that has multiple connections cannot enter a Retry state in Exchange Server 2007

May 15, 2009
971435 Steps to enable Exchange 2000 and Exchange 2003 Calendar Store tracing

May 14, 2009
970105 The move-mailbox process causes data loss in complex environments that have multiple Active Directory sites and multiple Exchange servers

May 12, 2009
971151 An Antigen 9.0 for Exchange or Forefront Security for Exchange Server installation does not configure correctly when the EMC AutoStart application is installed

May 6, 2009
963664 Error message when you click the flag icon of a message in the message list view in Outlook Web Access 2003 when you are using Internet Explorer 8: “‘firstchild.firstchild’ is null or not an object”

May 5, 2009
959379 Auto Accept Agent stops working after you move a resource mailbox to another store on an Exchange Server 2003 server

Unified Communications Adoption and Training Kit 2007 R2

Humm, interesting.


The Unified Communications Adoption and Training Kit for 2007 R2 provides guidance and resources for IT Pros, HelpDesk, and Trainers to speed adoption and usage of Unified Communications technologies in the enterprise. The kit includes Planning Checklists, Awareness materials, including Poster, Door Hangers, and E-mail samples, and User Education Materials such as Quick Reference Cards, Flash Cards, and links to Web-based Training.