Exchange 2007 Service Pack 1: Installation Issues

Okay so we installed a few servers and here a list of the issues that we saw.  This first one is the main issue we saw and a real pain in the butt.  I will share out installation steps with you in another blog so you know how to by pass this

 

1.1.   Open files

setup /mode:upgrade

 

Welcome to Microsoft Exchange Server 2007 Unattended Setup

 

Preparing Exchange Setup

 

The following server roles will be upgraded

Mailbox Role

Management Tools

 

Performing Microsoft Exchange Server Prerequisite Check

 

Mailbox Role Checks ……………………. FAILED

Setup cannot continue with the upgrade because the ‘svchost’ () process (ID

: 628) has open files. Close the process and restart Setup.

 

 

The Exchange Server Setup operation did not complete. For more information, visi

t http://support.microsoft.com and enter the Error ID.

 

Exchange Server setup encountered an error.

 

Some Services might have open files and setup will inform the process and PID. To find the process run tasklist | find “” and kill the process.

 

tasklist | find “628”

svchost.exe 628 Console 0 8,360 K

 

taskkill /PID 628 /f

SUCCESS: The process with PID 628 has been terminated.

 

Re Run setup

1.2.   You cannot resume setup by performing the action “BuildToBuildUpgrade”

setup /mode:upgrade

 

Welcome to Microsoft Exchange Server 2007 Unattended Setup

 

Preparing Exchange Setup

 

The following server roles will be upgraded

Hub Transport Role

Management Tools

 

Setup previously failed while performing the action “Install”. You cannot resu

me setup by performing the action “BuildToBuildUpgrade”.

 

Exchange Server setup encountered an error.

Delete the following registry key

HKEY_LOCAL_MACHINESOFTWAREMicrosoftExchangev8.0HubTransportRoleWatermark

 

Change the following registry key from Install to BuildToBuildUpgrade

HKEY_LOCAL_MACHINESOFTWAREMicrosoftExchangev8.0HubTransportRoleAction

 

!

Important Note

For more information about these registry keys look at:

http://msexchangeteam.com/archive/2007/05/21/439529.aspx

 

 

1.3.   The Active Directory Schema must be modified and this user account has insufficient permissions.

setup /mode:upgrade

 

Welcome to Microsoft Exchange Server 2007 Unattended Setup

 

Preparing Exchange Setup

 

The following server roles will be upgraded

Hub Transport Role

Management Tools

 

Performing Microsoft Exchange Server Prerequisite Check

 

Organization Checks ……………………. FAILED

The Active Directory Schema must be modified and this user account has insu

fficient permissions. It must be a member of both the ‘Schema Admins’ and ‘Enter

prise Admins’ groups.

 

Hub Transport Role Checks ……………………. COMPLETED

 

The Exchange Server Setup operation did not complete. For more information, visi

t http://support.microsoft.com and enter the Error ID.

 

Exchange Server setup encountered an error.

 

Logon with an account that can extend the schema and re run setup

 

1.4.   ASDat.MSI

setup /mode:upgrade

 

Welcome to Microsoft Exchange Server 2007 Unattended Setup

 

Preparing Exchange Setup

 

The following server roles will be upgraded

Hub Transport Role

Management Tools

 

Performing Microsoft Exchange Server Prerequisite Check

 

Hub Transport Role Checks ……………………. COMPLETED

 

Configuring Microsoft Exchange Server

 

Hub Transport Server Role ……………………. FAILED

Opening package ‘C:Program FilesMicrosoftExchange ServerTransportRoles

agentsHygieneASDat.MSI’ failed. Another version of this product is already ins

talled. Installation of this version cannot continue. To configure or remove t

he existing version of this product, use Add/Remove Programs on the Control Pane

l. Error code is 1638.

 

 

The Exchange Server Setup operation did not complete. For more information, visi

t http://support.microsoft.com and enter the Error ID.

 

Exchange Server setup encountered an error.

 

Rename regkey to BuildToBuildUpgrade

Remove watermark

 

Download the Windows Installer Cleanup Utility using the link below:

http://support.microsoft.com/?id=290301

Clear the following instances of Exchange 2007 using the utility:

1.Microsoft Exchange Server

2. Microsoft Exchange 2007 Enterprise Anti-Spam Signature

3. Microsoft Exchange 2007 Enterprise Block List Update

4. Microsoft Exchange 2007 Standard Anti Spam-filter Update

5. Microsoft Full Test Indexing Engine for Exchange

Set the Exchange 2007 services to ‘Automatic’ in services snap-in if they are not set to ‘Automatic’

Re-run the setup. Do let me know if it was successful

 

Once complete disable Edge Sync

 

 

 1.5.   KB933360

setup /mode:upgrade

 

Welcome to Microsoft Exchange Server 2007 Unattended Setup

 

Preparing Exchange Setup

 

The following server roles will be upgraded

Hub Transport Role

Client Access Role

Mailbox Role

Management Tools

 

Performing Microsoft Exchange Server Prerequisite Check

 

Hub Transport Role Checks ……………………. FAILED

This computer requires the update described in Microsoft Knowledge Base art

icle 931836 (http://go.microsoft.com/fwlink/?LinkID=92858). Without this update

you might encounter incorrect time zone information.

 

Setup cannot continue with the upgrade because the ‘svchost’ () process (ID

: 1344) has open files. Close the process and restart Setup.

 

Client Access Role Checks ……………………. FAILED

This computer requires the update described in Microsoft Knowledge Base art

icle 931836 (http://go.microsoft.com/fwlink/?LinkID=92858). Without this update

you might encounter incorrect time zone information.

 

Setup cannot continue with the upgrade because the ‘svchost’ () process (ID

: 1344) has open files. Close the process and restart Setup.

 

Mailbox Role Checks ……………………. FAILED

Cannot find the Recipient Update Service responsibl
e for domain ‘DC=ch,DC=barwe

alth,DC=net’. New and existing users may not be properly Exchange-enabled.

This computer requires the update described in Microsoft Knowledge Base art

icle 931836 (http://go.microsoft.com/fwlink/?LinkID=92858). Without this update

you might encounter incorrect time zone information.

 

Setup cannot continue with the upgrade because the ‘svchost’ () process (ID

: 1344) has open files. Close the process and restart Setup.

 

 

The Exchange Server Setup operation did not complete. For more information, visi

t http://support.microsoft.com and enter the Error ID.

 

Exchange Server setup encountered an error.

Install Update for Windows Server 2003 x64 Edition (KB933360)

Re Run setup

 

1.6.   Windows Installer Service

setup /mode:upgrade

 

Welcome to Microsoft Exchange Server 2007 Unattended Setup

 

Preparing Exchange Setup

 

    Copying Setup Files              ……………………. COMPLETED

 

The following server roles will be upgraded

    Hub Transport Role

    Management Tools

 

Performing Microsoft Exchange Server Prerequisite Check

 

    Hub Transport Role Checks        ……………………. COMPLETED

 

Configuring Microsoft Exchange Server

 

    Preparing Setup                  ……………………. COMPLETED

    Removing Exchange Files          ……………………. COMPLETED

    Preparing Files                  ……………………. COMPLETED

    Copying Exchange files           ……………………. COMPLETED

    Hub Transport Server Role        ……………………. FAILED

     Unable to remove product with code c3f10d8c-bd70-4516-b2b4-bf6901980741. Th

e Windows Installer Service could not be accessed. This can occur if you are run

ning Windows in safe mode, or if the Windows Installer is not correctly installe

d. Contact your support personnel for assistance. Error code is 1601.

 

 

The Exchange Server Setup operation did not complete. For more information, visi

t http://support.microsoft.com and enter the Error ID.

 

Exchange Server setup encountered an error.

 

Error 1601 normally means that the windows installer service is disabled..

925828 Error message when you try to install Exchange 2007: “The Windows Installer service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed”

http://support.microsoft.com/default.aspx?scid=kb;EN-US;925828

Re Run setup

1.7.   Please restart

setup /mode:upgrade

 

Welcome to Microsoft Exchange Server 2007 Unattended Setup

 

Preparing Exchange Setup

 

Copying Setup Files ……………………. COMPLETED

 

The following server roles will be upgraded

Hub Transport Role

Management Tools

 

Performing Microsoft Exchange Server Prerequisite Check

 

Hub Transport Role Checks ……………………. FAILED

A reboot from a previous installation is pending. Please restart the system

and rerun setup.

 

 

The Exchange Server Setup operation did not complete. For more information, visi

t http://support.microsoft.com and enter the Error ID.

 

Exchange Server setup encountered an error.

Reboot

Re Run setup

1.8.   Open Files

setup /mode:upgrade

 

Welcome to Microsoft Exchange Server 2007 Unattended Setup

 

Preparing Exchange Setup

 

Copying Setup Files ……………………. COMPLETED

 

The following server roles will be upgraded

Mailbox Role

Management Tools

 

Performing Microsoft Exchange Server Prerequisite Check

 

Mailbox Role Checks ……………………. FAILED

Cannot find the Recipient Update Service responsible for domain ‘DC=che,DC=barw

ealth,DC=net’. New and existing users may not be properly Exchange-enabled.

Cannot find the Recipient Update Service responsible for domain ‘DC=mco,DC=barw

ealth,DC=net’. New and existing users may not be properly Exchange-enabled.

Setup cannot continue with the upgrade because the ‘powershell’ (Machine: G

BRPSMMSWMBX01 | Scope: gbl.barwealth.net) process (ID: 4336) has open files. Clo

se the process and restart Setup.

 

 

The Exchange Server Setup operation did not complete. For more information, visi

t http://support.microsoft.com and enter the Error ID.

 

Exchange Server setup encountered an error.

 

Close Powershell

Re Run setup

 

1.9.   Service Disabled

setup /mode:upgrade

 

Welcome to Microsoft Exchange Server 2007 Unattended Setup

 

Preparing Exchange Setup

 

Copying Setup Files ……………………. COMPLETED

 

The following server roles will be upgraded

Hub Transport Role

Management Tools

 

Performing Microsoft Exchange Server Prerequisite Check

 

Hub Transport Role Checks ……………………. COMPLETED

 

Configuring Microsoft Exchange Server

 

Preparing Setup ……………………. COMPLETED

Removing Exchange Files ……………………. COMPLETED

Preparing Files ……………………. COMPLETED

Copying Exchange files ……………………. COMPLETED

Hub Transport Server Role ……………………. COMPLETED

Exchange Management Tools ……………………. COMPLETED

Finalizing Setup ……………………. FAILED

Service ‘MSExchangeEdgeSync’ is disabled on this server.

 

 

The Exchange Server Setup operation did not complete. For more information, visi

t http://support.microsoft.com and enter the Error ID.

 

Exchange Server setup encountered an error.

Set ‘MSExchangeEdgeSync’ to Manual

Re Run setup

 

1.10.   OpsMgr Health Service (HealthService)

 

setup /mode:upgrade

 

Welcome to Microsoft Exchange Server 2007 Unattended Setup

 

Preparing Exchange Setup

 

Copying Setup Files ……………………. COMPLETED

 

The following server roles will be upgraded

Client Access server Role

Management Tools

 

Performing Microsoft Exchange Server Prerequisite Check

 

Client Access server Role Checks ……………………. COMPLETED

 

Configuring Microsoft Exchange Server

 

    Preparing Setup                  ……………………. COMPLETED
    Removing Exchange Files          ……………………. COMPLETED
    Preparing Files                  ……………………. COMPLETED
    Copying Exchange files           ……………………. COMPLETED
    Client Access server role        ……………………. FAILED
     Service ‘OpsMgr Health Service (HealthService)’ cannot be started due to th
e following error: Cannot start service HealthService on computer ‘.’.

 


The Exchange Server Setup operation did not complete. For more information, visi
t http://support.microsoft.com and enter the Error ID.

 

Exchange Server setup encountered an error.

Ensure the HealthService is not set to disabled

Re Run setup

 

1.10.                 Setup has detected that Forefront Security for Exchange Server

setup /mode:upgrade

 

Welcome to Microsoft Exchange Server 2007 Unattended Setup

 

Preparing Exchange Setup

 

Copying Setup Files ……………………. COMPLETED

 

The following server roles will be upgraded

Mailbox Role

Management Tools

 

Performing Microsoft Exchange Server Prerequisite Check

 

Mailbox Role Checks ……………………. FAILED

One or more network interface is DHCP enabled. As a best practice, you should s

tatically assign an IP address to each network interface.

Cannot find the Recipient Update Service responsible for domain ‘DC=che,DC=barw

ealth,DC=net’. New
and existing users may not be properly Exchange-enabled.

Cannot find the Recipient Update Service responsible for domain ‘DC=mco,DC=barw

ealth,DC=net’. New and existing users may not be properly Exchange-enabled.

Setup cannot continue with the upgrade because the ‘svchost’ () process (ID

: 2092) has open files. Close the process and restart Setup.

 

Setup has detected that Forefront Security for Exchange Server is running o

n the server and has to be disabled before Exchange Server 2007 is upgraded. Ple

ase refer to your Forefront Security for Exchange Server User Guide for the step

s to disable Forefront and restart setup after Forefront is disabled.

 

 

The Exchange Server Setup operation did not complete. For more information, visi

t http://support.microsoft.com and enter the Error ID.

 

Exchange Server setup encountered an error.

Reboot server

Re Run setup

 

setup /mode:upgrade

 

Welcome to Microsoft Exchange Server 2007 Unattended Setup

 

Preparing Exchange Setup

 

Copying Setup Files

An error occured while copying file X:MessagingSourceSetupServerRolesCommon

abv_dg.dll. The error code was 5.

Copy the files locally

Re Run setupc:

 

 

1.11.   Remote Registry

 

setup /mode:upgrade

 

Welcome to Microsoft Exchange Server 2007 Unattended Setup

 

Preparing Exchange Setup

 

Copying Setup Files ……………………. COMPLETED

 

The following server roles will be upgraded

Management Tools

 

Performing Microsoft Exchange Server Prerequisite Check

 

 

Configuring Microsoft Exchange Server

 

Preparing Setup ……………………. FAILED

Service ‘RemoteRegistry’ failed to reach status ‘Stopped’ on this server.

 

 

The Exchange Server Setup operation did not complete. For more information, visi

t http://support.microsoft.com and enter the Error ID.

 

Exchange Server setup encountered an error.

 

 

 

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